.eyebrow{display:inline-block;font-size:.72rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin-bottom:.2rem}.linklike{border:none;background:none;padding:0;font:inherit;color:var(--brand-primary);cursor:pointer;text-decoration:underline;text-underline-offset:2px}.linklike:hover{color:var(--brand-primary-hover)}.insight-help{font-size:.82rem;line-height:1.4;margin:0}.insight-item-meta{display:flex;align-items:center;justify-content:space-between;gap:.4rem;font-size:.78rem;color:var(--muted)}.empty-state{text-align:center;padding:3rem 2rem}.dashboard{display:flex;flex-direction:column;gap:1rem}.kpi-row{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:.75rem}.kpi{display:flex;flex-direction:column;gap:.15rem;padding:.9rem 1rem;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);text-align:left;font:inherit;color:var(--text);min-width:0}.kpi-clickable{cursor:pointer;transition:border-color .15s,transform .15s}.kpi-clickable:hover{border-color:var(--brand-primary);transform:translateY(-1px)}.kpi-clickable:focus-visible{outline:2px solid var(--brand-primary);outline-offset:2px}.kpi-label{font-size:.78rem;font-weight:600;color:var(--muted)}.kpi-value{font-size:1.7rem;font-weight:700;letter-spacing:-.02em;line-height:1.1}.kpi-sub{font-size:.8rem;color:var(--muted)}.kpi-good{border-top:3px solid var(--status-good)}.kpi-critical{border-top:3px solid var(--status-critical)}.kpi-brand{border-top:3px solid var(--brand-primary)}.kpi-muted{border-top:3px solid var(--chart-gray)}.kpi-default{border-top:3px solid var(--border-strong)}.viz-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem}.viz-block{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:1.1rem 1.25rem 1.25rem;display:flex;flex-direction:column;gap:.75rem;min-width:0}.viz-wide{grid-column:1 / -1}.viz-head h3{font-size:1rem;margin:0}.viz-head p{margin:.15rem 0 0;font-size:.85rem}.viz-sub{margin:.5rem 0 0;font-size:.78rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.viz-note{font-size:.85rem;margin:0;line-height:1.45}.viz-empty{font-size:.88rem;margin:0}.barlist{display:flex;flex-direction:column;gap:.3rem}.barlist-row{display:grid;grid-template-columns:minmax(120px,42%) 1fr auto;align-items:center;gap:.6rem;padding:.2rem .3rem;border-radius:var(--radius-sm);border:none;background:transparent;font:inherit;font-size:.88rem;color:var(--text);text-align:left;width:100%}.barlist-clickable{cursor:pointer}.barlist-clickable:hover{background:var(--surface-2)}.barlist-clickable:focus-visible{outline:2px solid var(--brand-primary);outline-offset:1px}.barlist-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.barlist-track{display:block;height:10px;background:var(--surface-3);border-radius:0 4px 4px 0;overflow:hidden}.barlist-fill{display:block;height:100%;border-radius:0 4px 4px 0;transition:width .4s ease}.barlist-value{font-variant-numeric:tabular-nums;font-weight:600;white-space:nowrap}.barlist-pct{color:var(--muted);font-weight:500}.stacked{display:flex;flex-direction:column;gap:.6rem}.stacked-bar{display:flex;height:22px;gap:2px;border-radius:4px;overflow:hidden}.stacked-seg{display:flex;align-items:center;justify-content:center;min-width:2px;border:none;padding:0;font:inherit;color:var(--on-brand);font-size:.72rem;font-weight:700}.stacked-clickable{cursor:pointer}.stacked-clickable:hover{filter:brightness(.93)}.stacked-clickable:focus-visible{outline:2px solid var(--brand-ink);outline-offset:1px}.stacked-inline{text-shadow:0 0 2px rgba(0,0,0,.35)}.legend{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:.35rem 1rem;font-size:.85rem}.legend li{display:inline-flex;align-items:center;gap:.4rem}.legend strong{color:var(--text-secondary);font-variant-numeric:tabular-nums}.legend-swatch{width:10px;height:10px;border-radius:3px;display:inline-block}.funnel{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.35rem}.funnel-row{display:grid;grid-template-columns:minmax(150px,46%) 1fr auto;align-items:center;gap:.6rem;width:100%;border:none;background:transparent;padding:.25rem .3rem;border-radius:var(--radius-sm);font:inherit;font-size:.88rem;color:var(--text);text-align:left}.funnel-clickable{cursor:pointer}.funnel-clickable:hover{background:var(--surface-2)}.funnel-track{display:block;height:14px;background:var(--surface-3);border-radius:0 4px 4px 0;overflow:hidden}.funnel-fill{display:block;height:100%;border-radius:0 4px 4px 0}.funnel-value{font-weight:600;font-variant-numeric:tabular-nums;white-space:nowrap}.funnel-rate{color:var(--muted);font-weight:500}.handling{width:100%;border-collapse:collapse;font-size:.88rem}.handling th,.handling td{text-align:left;padding:.45rem .5rem;border-bottom:1px solid var(--border);vertical-align:middle}.handling th{font-size:.74rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.handling td:nth-child(2),.handling td:nth-child(3){font-variant-numeric:tabular-nums}.rate-track{display:inline-block;width:90px;height:8px;background:var(--surface-3);border-radius:4px;overflow:hidden;vertical-align:middle;margin-right:.5rem}.rate-fill{display:block;height:100%;background:var(--chart-seq-550);border-radius:4px}.rate-value{font-variant-numeric:tabular-nums;font-weight:600}.recovery{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:.6rem}.recovery .kpi{padding:.7rem .85rem}.recovery .kpi-value{font-size:1.4rem}.opcompare{display:flex;flex-direction:column;gap:.7rem}.opcompare-metric{display:grid;grid-template-columns:minmax(180px,30%) 1fr;gap:.75rem;align-items:center}.opcompare-label{font-size:.88rem;font-weight:600}.opcompare-bars{display:flex;flex-direction:column;gap:3px}.opcompare-row{display:grid;grid-template-columns:1fr auto;gap:.6rem;align-items:center}.opcompare-track{display:block;height:10px;background:var(--surface-3);border-radius:0 4px 4px 0;overflow:hidden}.opcompare-fill{display:block;height:100%;border-radius:0 4px 4px 0}.opcompare-value{font-size:.82rem;font-variant-numeric:tabular-nums;font-weight:600;min-width:3rem;text-align:right}.chip-button{cursor:pointer;font:inherit;color:var(--text);text-align:left}.chip-button:hover:not(:disabled){border-color:var(--brand-primary);background:var(--brand-primary-soft)}.chip-button:disabled{opacity:.6;cursor:not-allowed}.pill{display:inline-flex;align-items:center;gap:.3rem;padding:.15rem .55rem;border-radius:999px;font-size:.75rem;font-weight:600;background:var(--surface-2);border:1px solid var(--border);color:var(--text-secondary);white-space:nowrap}.pill-direct_sale{background:var(--brand-primary-soft);color:var(--brand-primary-hover);border-color:transparent}.pill-interested{background:var(--brand-primary-soft);color:var(--brand-primary);border-color:transparent}.pill-refused{background:var(--surface-3);color:var(--text-secondary);border-color:transparent}.pill-sentiment.pill-negative{background:var(--status-critical-soft);color:var(--status-critical-ink);border-color:transparent}.pill-sentiment.pill-positive{background:var(--brand-primary-soft);color:var(--brand-primary-hover);border-color:transparent}.sentiment-dot{display:inline-block;width:9px;height:9px;border-radius:50%;vertical-align:middle;margin-left:.35rem}.pill .sentiment-dot{margin-left:0}.sentiment-negative{background:var(--sentiment-negative)}.sentiment-neutral{background:var(--sentiment-neutral)}.sentiment-positive{background:var(--sentiment-positive)}.bubble-flag{margin-left:.4rem;padding:.05rem .4rem;border-radius:999px;background:var(--status-warning-soft);color:var(--status-warning-ink);font-size:.62rem;letter-spacing:.03em}.bubble-highlight{box-shadow:0 0 0 2px var(--status-warning)}.drill{gap:.75rem}.drill-head{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem}.drill-head h3{margin:0}.drill-head p{margin:.2rem 0 0;font-size:.85rem}.drill-table-wrap{overflow-x:auto}.drill-table{margin-top:0;font-size:.86rem}.drill-row{cursor:pointer}.drill-row:hover td{background:var(--surface-2)}.drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0b1f3a73;z-index:50;display:flex;justify-content:flex-end}.drawer{width:min(960px,96vw);height:100%;background:var(--surface);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;overflow:hidden;animation:drawer-in .2s ease-out}@keyframes drawer-in{0%{transform:translate(24px);opacity:0}to{transform:none;opacity:1}}.drawer-head{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;padding:1.1rem 1.5rem;border-bottom:1px solid var(--border)}.drawer-head h3{margin:0}.drawer-meta{margin:.2rem 0 0;font-size:.85rem}.drawer-actions{display:flex;gap:.4rem;align-items:center}.drawer-actions .btn{text-decoration:none}.drawer-body{display:grid;grid-template-columns:1.15fr 1fr;gap:1.25rem;padding:1.25rem 1.5rem;overflow:auto;flex:1}.drawer-body h4{margin:0 0 .6rem;font-size:.78rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.drawer-transcript .transcript{max-height:none}.digest{display:flex;flex-direction:column;gap:.9rem;font-size:.9rem}.digest-summary{margin:0;line-height:1.5}.digest-badges{display:flex;flex-wrap:wrap;gap:.4rem}.digest-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem}.digest-compact .digest-grid{grid-template-columns:1fr}.digest-block{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);padding:.75rem .85rem;display:flex;flex-direction:column;gap:.35rem}.digest-block h4{margin:0 0 .2rem;font-size:.74rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.digest-row{display:grid;grid-template-columns:90px 1fr;gap:.5rem;font-size:.85rem;line-height:1.4}.digest-key{color:var(--muted)}.digest-none{margin:0;font-size:.85rem}.digest-lists{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:.75rem}.digest-lists h4{margin:0 0 .3rem;font-size:.74rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.digest-lists ul{margin:0;padding-left:1.1rem;font-size:.85rem;line-height:1.45}.trajectory{width:100%;max-width:260px;height:56px;display:block}.trajectory-grid{stroke:var(--chart-grid);stroke-width:1}.trajectory-line{fill:none;stroke:var(--chart-gray);stroke-width:2;stroke-linejoin:round;stroke-linecap:round}.trajectory-dot{stroke:var(--surface);stroke-width:2}.questions{gap:.9rem}.questions header h3{margin:0}.questions header p{margin:.2rem 0 0;font-size:.88rem}.question-form{display:flex;gap:.5rem}.question-form input{flex:1}.qa-thread{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.qa{border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.qa-question{background:var(--surface-2);padding:.7rem .9rem;display:grid;grid-template-columns:1fr auto;gap:.25rem .75rem;align-items:center}.qa-question .eyebrow{grid-column:1 / -1;margin:0}.qa-question p{margin:0;font-weight:600}.qa-remove{font-size:.78rem;color:var(--muted)}.qa-answer{padding:.8rem .9rem;display:flex;flex-direction:column;gap:.6rem;line-height:1.5}.qa-answer p{margin:0}.qa-figures{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:.5rem}.qa-figures li{display:flex;flex-direction:column;padding:.45rem .7rem;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);min-width:120px}.qa-figure-label{font-size:.74rem;color:var(--muted)}.qa-figures strong{font-size:1rem}.qa-evidence{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem;font-size:.85rem}.conv-item-main{display:block;font-weight:600;color:var(--text)}.conv-item-meta{display:flex;flex-wrap:wrap;gap:.3rem;align-items:center;margin-top:.2rem;font-size:.75rem;color:var(--muted)}.conv-filter{margin-bottom:.6rem}.conv-digest-card{margin-bottom:1rem}@media (max-width: 1100px){.kpi-row{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width: 900px){.viz-grid,.drawer-body,.digest-grid,.opcompare-metric{grid-template-columns:1fr}}@media (max-width: 600px){.kpi-row{grid-template-columns:repeat(2,minmax(0,1fr))}.barlist-row,.funnel-row{grid-template-columns:1fr;gap:.25rem}.drawer{width:100vw}}:root{color-scheme:light;--brand-ink: #0b1f3a;--brand-ink-2: #133b7a;--brand-primary: #1c5cab;--brand-primary-hover: #184f95;--brand-primary-soft: #e8f0fb;--brand-accent: #eb6834;--brand-accent-soft: #fdeee7;--surface: #ffffff;--surface-2: #f5f7fa;--surface-3: #eceff4;--border: #e2e6ec;--border-strong: #cbd2dc;--text: #101828;--text-secondary: #344054;--muted: #667085;--on-brand: #ffffff;--on-brand-muted: #a9bdd8;--status-good: #0ca30c;--status-good-soft: #e9f7e9;--status-good-ink: #0a6b0a;--status-warning: #fab219;--status-warning-soft: #fff4d6;--status-warning-ink: #7a5300;--status-serious: #ec835a;--status-serious-soft: #fdeae2;--status-critical: #d03b3b;--status-critical-soft: #fbe7e7;--status-critical-ink: #8f1f1f;--bg: var(--brand-ink);--primary: var(--brand-primary);--primary-dark: var(--brand-primary-hover);--primary-soft: var(--brand-primary-soft);--success: var(--status-good-ink);--success-soft: var(--status-good-soft);--error: var(--status-critical-ink);--error-soft: var(--status-critical-soft);--chart-1: #2a78d6;--chart-2: #eb6834;--chart-3: #1baf7a;--chart-4: #eda100;--chart-5: #e87ba4;--chart-6: #008300;--chart-7: #4a3aa7;--chart-8: #e34948;--chart-seq-250: #86b6ef;--chart-seq-400: #3987e5;--chart-seq-550: #1c5cab;--chart-seq-600: #184f95;--chart-gray: #9a9891;--chart-grid: #e6e8ea;--sentiment-negative: #e34948;--sentiment-neutral: #9a9891;--sentiment-positive: #2a78d6;--outcome-direct-sale: var(--chart-seq-600);--outcome-interested: var(--chart-seq-400);--outcome-refused: var(--chart-gray);--font: "Inter", ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--font-mono: ui-monospace, "SF Mono", Menlo, Consolas, monospace;--radius-sm: 8px;--radius: 12px;--radius-lg: 16px;--shadow-sm: 0 1px 2px rgba(16, 24, 40, .06);--shadow: 0 1px 3px rgba(16, 24, 40, .08), 0 8px 24px rgba(16, 24, 40, .06);--shadow-lg: 0 12px 40px rgba(11, 31, 58, .18)}*,*:before,*:after{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:var(--font);font-size:1rem;line-height:1.5;color:var(--text);background:var(--surface-2);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}h1,h2,h3,h4{margin:0 0 .25rem;font-weight:650;letter-spacing:-.01em;color:var(--text)}h1{font-size:1.6rem}h2{font-size:1.35rem}h3{font-size:1.05rem}a{color:var(--brand-primary)}code{font-family:var(--font-mono);background:var(--surface-2);border:1px solid var(--border);padding:.1em .35em;border-radius:6px;font-size:.88em}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--brand-primary);outline-offset:2px;border-radius:var(--radius-sm)}::selection{background:var(--brand-primary-soft);color:var(--brand-ink)}.muted{color:var(--muted)}.centered{text-align:center;padding:3rem 1rem}.eyebrow{display:inline-block;font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:.2rem}.page-title{display:flex;flex-direction:column;gap:.3rem}.page-title h1,.page-title h2,.page-title h3{margin:0}.page-title p{margin:0;color:var(--muted);font-size:.95rem}.pill{display:inline-flex;align-items:center;gap:.3rem;padding:.15rem .55rem;border-radius:999px;border:1px solid var(--border);background:var(--surface-2);color:var(--text-secondary);font-size:.75rem;font-weight:600;white-space:nowrap}.pill-brand{background:var(--brand-primary-soft);border-color:var(--brand-primary-soft);color:var(--brand-primary)}.pill-good{background:var(--status-good-soft);border-color:var(--status-good-soft);color:var(--status-good-ink)}.pill-warning{background:var(--status-warning-soft);border-color:var(--status-warning-soft);color:var(--status-warning-ink)}.pill-critical{background:var(--status-critical-soft);border-color:var(--status-critical-soft);color:var(--status-critical-ink)}.icon{flex:none;display:inline-block;vertical-align:middle;width:18px;height:18px}.brand{display:inline-flex;align-items:center;gap:.6rem;flex:none;text-decoration:none}.brand-mark{flex:none;display:block;width:32px;height:32px}.brand-square{fill:var(--brand-ink)}.brand-wave{fill:var(--on-brand)}.brand-wave-accent{fill:var(--brand-accent)}.brand-light .brand-square{fill:var(--on-brand)}.brand-light .brand-wave{fill:var(--brand-ink)}.brand-light .brand-wave-accent{fill:var(--brand-accent)}.brand-text{display:flex;flex-direction:column;line-height:1.1}.brand-name{font-weight:700;font-size:1.1rem;letter-spacing:-.02em;color:var(--brand-ink)}.brand-sub{font-size:.75rem;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}.brand-light .brand-name{color:var(--on-brand)}.brand-light .brand-sub{color:var(--on-brand-muted)}.app-shell{min-height:100%;min-width:0;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:1.25rem;padding:0 1.5rem;height:60px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.nav{display:flex;align-items:center;gap:.25rem;flex:1;min-width:0}.nav-link{display:inline-flex;align-items:center;gap:.45rem;padding:.45rem .8rem;border-radius:var(--radius-sm);text-decoration:none;color:var(--muted);font-weight:550;font-size:.92rem;white-space:nowrap;transition:background .15s,color .15s}.nav-link:hover{background:var(--surface-2);color:var(--text)}.nav-link.active{background:var(--brand-primary-soft);color:var(--brand-primary)}.nav-label{display:inline}.user-box{display:flex;align-items:center;gap:.6rem;flex:none}.user-name{font-size:.9rem;font-weight:550;color:var(--text-secondary);white-space:nowrap}.usage-badge{display:inline-flex;align-items:center;gap:.35rem;padding:.25rem .65rem;border-radius:999px;font-size:.85rem;font-weight:650;font-variant-numeric:tabular-nums;white-space:nowrap;flex:none;border:1px solid transparent}.usage-badge.usage-green{background:var(--status-good-soft);border-color:var(--status-good-soft);color:var(--status-good-ink)}.usage-badge.usage-yellow{background:var(--status-warning-soft);border-color:var(--status-warning-soft);color:var(--status-warning-ink)}.usage-badge.usage-red{background:var(--status-critical-soft);border-color:var(--status-critical-soft);color:var(--status-critical-ink)}.usage-badge.usage-plain{background:var(--surface-2);color:var(--muted);border-color:var(--border)}.quota-bar{margin-top:.6rem;max-width:420px}.content{flex:1;min-width:0;padding:2rem 1.5rem 3rem}.page{display:flex;flex-direction:column;gap:1.25rem;min-width:0}.page-narrow{max-width:760px;margin:0 auto;width:100%}.page-wide{max-width:1200px;margin:0 auto;width:100%}.page-head{display:flex;flex-direction:column;margin-bottom:0}.page-head>h1,.page-head>h2,.page-head>h3{margin:0}.page-head>p{margin:.3rem 0 0;color:var(--muted);font-size:.95rem;max-width:68ch}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:1.35rem;display:flex;flex-direction:column;gap:1rem;min-width:0}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.field{display:flex;flex-direction:column;gap:.4rem;min-width:0}.field>span{font-size:.85rem;font-weight:600;color:var(--text-secondary)}.voice-preview{width:100%;height:36px;margin-top:.2rem}input,textarea,select{font:inherit;font-size:.95rem;width:100%;max-width:100%;padding:.6rem .75rem;border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--surface);color:var(--text);transition:border-color .15s,box-shadow .15s}input::placeholder,textarea::placeholder{color:var(--muted)}textarea{resize:vertical;line-height:1.5}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--brand-primary);box-shadow:0 0 0 3px var(--brand-primary-soft)}input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--brand-primary);outline-offset:2px}input[type=checkbox],input[type=radio]{width:auto;accent-color:var(--brand-primary)}.toggle{display:flex;align-items:center;gap:.45rem;font-size:.85rem;font-weight:550;color:var(--text-secondary);cursor:pointer}.toggle input{width:auto}.btn{display:inline-flex;align-items:center;justify-content:center;gap:.4rem;font:inherit;font-size:.92rem;font-weight:600;border:1px solid transparent;border-radius:var(--radius-sm);padding:.55rem 1rem;cursor:pointer;white-space:nowrap;transition:background .15s,border-color .15s,color .15s,opacity .15s}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--brand-primary);color:var(--on-brand)}.btn-primary:hover:not(:disabled){background:var(--brand-primary-hover)}.btn-ghost{background:var(--surface);border-color:var(--border-strong);color:var(--text-secondary)}.btn-ghost:hover:not(:disabled){background:var(--surface-2);color:var(--text);border-color:var(--border-strong)}.btn-block{width:100%}.btn-sm{padding:.35rem .65rem;font-size:.85rem;align-self:flex-start}.btn-icon{padding:.45rem .8rem}.alert{border-radius:var(--radius-sm);padding:.7rem .9rem;font-size:.9rem;line-height:1.45;border:1px solid transparent}.alert-error{background:var(--status-critical-soft);color:var(--status-critical-ink);border-color:var(--status-critical)}.alert-success{background:var(--status-good-soft);color:var(--status-good-ink);border-color:var(--status-good)}.alert-warn{background:var(--status-warning-soft);border:1px solid var(--status-warning);color:var(--status-warning-ink);border-radius:var(--radius-sm);padding:.6rem .85rem;font-size:.9rem}.login-screen{min-height:100vh;display:grid;grid-template-columns:1.05fr 1fr;background:var(--surface-2)}.login-aside{display:flex;align-items:center;padding:3rem;background:linear-gradient(160deg,var(--brand-ink),var(--brand-ink-2));color:var(--on-brand)}.login-aside-inner{max-width:460px;margin-left:auto;display:flex;flex-direction:column;gap:2rem}.login-claim{margin:0;font-size:1.55rem;line-height:1.3;font-weight:650;letter-spacing:-.015em;color:var(--on-brand);max-width:20ch}.login-points{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:1.1rem}.login-point{display:flex;align-items:flex-start;gap:.85rem;font-size:.95rem}.login-point strong{display:block;font-weight:600;color:var(--on-brand)}.login-point-text{display:block;margin-top:.15rem;font-size:.88rem;line-height:1.5;color:var(--on-brand-muted)}.login-point-icon{flex:none;display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:var(--radius-sm);background:var(--brand-ink-2);color:var(--brand-accent)}.login-main{display:grid;place-items:center;padding:2.5rem 1.5rem}.login-card{width:100%;max-width:400px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:2rem;display:flex;flex-direction:column;gap:1rem}.login-brand{display:flex;flex-direction:column;gap:.3rem;margin-bottom:.25rem}.login-logo{margin-bottom:.75rem}.login-brand h1{margin:0;font-size:1.5rem}.login-brand p{margin:0;font-size:.9rem}.login-foot{margin:0;text-align:center;font-size:.85rem}.conversations{display:grid;grid-template-columns:300px minmax(0,1fr);gap:1.5rem;align-items:start}.conv-sidebar{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:1.1rem;position:sticky;top:76px;min-width:0}.conv-sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:.5rem;margin-bottom:.85rem}.conv-sidebar-actions{display:flex;align-items:center;gap:.35rem;flex-wrap:wrap}.conv-main{min-width:0}.conv-transcript-head{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.conv-transcript-actions{display:flex;align-items:center;gap:.35rem;flex-wrap:wrap}.conv-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.2rem;max-height:70vh;overflow-y:auto}.conv-item{width:100%;text-align:left;border:1px solid transparent;background:transparent;padding:.55rem .65rem;border-radius:var(--radius-sm);cursor:pointer;font:inherit;font-size:.88rem;line-height:1.35;color:var(--text-secondary);transition:background .15s,color .15s}.conv-item:hover{background:var(--surface-2);color:var(--text)}.conv-item.active{background:var(--brand-primary-soft);border-color:var(--brand-primary-soft);color:var(--brand-primary);font-weight:600}.conv-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:1.5rem;align-items:start}.conv-transcript,.conv-extraction{min-width:0}.conv-audio{width:100%;margin-bottom:.9rem}.conv-audio-missing{margin-bottom:.9rem;font-size:.85rem}.transcript{display:flex;flex-direction:column;gap:.6rem;max-height:65vh;overflow-y:auto}.bubble{max-width:85%;padding:.6rem .8rem;border-radius:var(--radius);font-size:.9rem;line-height:1.5}.bubble-text{overflow-wrap:anywhere}.bubble-seekable{cursor:pointer;transition:box-shadow .15s ease,filter .15s ease}.bubble-seekable:hover{filter:brightness(.97)}.bubble-seekable:focus-visible{outline:2px solid var(--brand-primary);outline-offset:2px}.bubble-active{box-shadow:0 0 0 2px var(--brand-primary)}.bubble-role{display:flex;align-items:center;justify-content:space-between;gap:.5rem;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;opacity:.75;margin-bottom:.2rem}.bubble-time{font-variant-numeric:tabular-nums;font-weight:600;opacity:.85}.bubble-user{align-self:flex-end;background:var(--brand-primary);color:var(--on-brand);border-bottom-right-radius:3px}.bubble-assistant{align-self:flex-start;background:var(--surface-2);border:1px solid var(--border);border-bottom-left-radius:3px}.extraction{display:flex;flex-direction:column;gap:1rem}.extraction-head{display:flex;align-items:center;justify-content:space-between;gap:.75rem;flex-wrap:wrap}.fields{display:flex;flex-direction:column;gap:.5rem}.field-row{display:grid;grid-template-columns:1fr 1.6fr auto;gap:.5rem;align-items:center}.field-key{font-family:var(--font-mono);font-size:.88rem}.field-desc{font-size:.92rem}.result{border-top:1px solid var(--border);padding-top:1rem}.json-output{background:var(--brand-ink);color:var(--on-brand-muted);border-radius:var(--radius-sm);padding:1rem;overflow-x:auto;font-family:var(--font-mono);font-size:.85rem;line-height:1.55;margin:0}.text-output{white-space:pre-wrap;line-height:1.6;font-size:.92rem}.live-call{margin-top:0;gap:.85rem}.live-head{display:flex;align-items:center;justify-content:space-between;gap:.75rem;flex-wrap:wrap}.live-ended{color:var(--muted);font-weight:400;font-size:.9rem}.zone-badge{display:inline-flex;align-items:center;gap:.35rem;padding:.25rem .7rem;border-radius:999px;font-size:.85rem;font-weight:650;border:1px solid transparent}.zone-badge.zone-green{background:var(--status-good-soft);border-color:var(--status-good-soft);color:var(--status-good-ink)}.zone-badge.zone-yellow{background:var(--status-warning-soft);border-color:var(--status-warning-soft);color:var(--status-warning-ink)}.zone-badge.zone-red{background:var(--status-critical-soft);border-color:var(--status-critical-soft);color:var(--status-critical-ink)}.thermo{min-width:0}.thermo-track{height:12px;border-radius:999px;background:var(--surface-3);border:1px solid var(--border);overflow:hidden}.thermo-fill{height:100%;border-radius:999px;transition:width .6s ease,background .6s ease}.thermo-fill.zone-green{background:var(--status-good)}.thermo-fill.zone-yellow{background:var(--status-warning)}.thermo-fill.zone-red{background:var(--status-critical)}.thermo-meta{display:flex;justify-content:space-between;gap:.75rem;margin-top:.4rem;font-size:.88rem;color:var(--muted)}.live-rationale{margin:0;font-size:.88rem;color:var(--text-secondary)}.transfer-status{margin-top:.35rem;font-weight:650}.live-transcript{max-height:320px;overflow-y:auto;display:flex;flex-direction:column;gap:.45rem;padding-top:.5rem;border-top:1px solid var(--border)}.live-turn{display:flex;gap:.6rem;font-size:.9rem;line-height:1.45}.live-turn .live-role{flex:0 0 4.2rem;font-weight:650;color:var(--muted);font-size:.85rem;padding-top:.05rem}.live-turn.user .live-role{color:var(--brand-primary)}.coach-grid{display:grid;grid-template-columns:1.4fr minmax(0,1fr);gap:1.5rem;align-items:start}.coach-main,.coach-side{display:flex;flex-direction:column;gap:1.5rem;min-width:0}.coach-controls{display:flex;align-items:center;justify-content:space-between;gap:.75rem;flex-wrap:wrap}.coach-speaker{display:flex;align-items:center;gap:.5rem}.coach-transcript{display:flex;flex-direction:column;gap:.6rem;min-height:180px;max-height:45vh;overflow-y:auto}.coach-interim{opacity:.6;font-style:italic}.coach-manual{display:flex;gap:.5rem;align-items:center}.coach-manual input{flex:1;min-width:0}.coach-manual .btn{align-self:auto;white-space:nowrap}.coach-sentiment-head{display:flex;align-items:center;gap:.75rem}.coach-sentiment-emoji{font-size:2rem;line-height:1}.coach-sentiment-neutral{border-color:var(--border)}.coach-sentiment-positive{border-color:var(--status-good)}.coach-sentiment-negative{border-color:var(--status-critical)}.coach-gauge{height:10px;border-radius:999px;background:linear-gradient(90deg,var(--status-critical-soft),var(--surface-3) 50%,var(--status-good-soft));position:relative;overflow:hidden}.coach-gauge-fill{position:absolute;inset:0 auto 0 0;border-right:3px solid var(--text);transition:width .4s ease}.coach-gauge-objective{background:var(--brand-primary);border-right:none;border-radius:999px}.coach-suggestions,.coach-checklist,.coach-quality{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.coach-suggestion{border-radius:var(--radius-sm);padding:.6rem .8rem;font-size:.9rem;line-height:1.45;background:var(--brand-primary-soft);color:var(--brand-primary)}.coach-suggestion-warn{background:var(--status-warning-soft);color:var(--status-warning-ink)}.coach-suggestion-urgent{background:var(--status-critical-soft);color:var(--status-critical-ink);font-weight:600}.coach-checklist-head{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.coach-badge{font-size:.85rem;font-weight:700;padding:.15rem .6rem;border-radius:999px;background:var(--surface-2);border:1px solid var(--border);color:var(--text-secondary);white-space:nowrap}.coach-badge-ok{background:var(--status-good-soft);color:var(--status-good-ink);border-color:var(--status-good-soft)}.coach-check,.coach-quality-item{display:flex;gap:.5rem;font-size:.9rem;line-height:1.45;align-items:baseline}.coach-check span:nth-child(2),.coach-quality-item span:nth-child(2){flex:1;min-width:0}.coach-check-done{color:var(--status-good-ink)}.coach-remove{border:none;background:transparent;color:var(--muted);cursor:pointer;font-size:1rem;padding:0 .3rem;border-radius:6px}.coach-remove:hover{background:var(--status-critical-soft);color:var(--status-critical-ink)}.coach-engine{display:inline-flex;align-items:center;gap:.5rem}.admin-tabs{display:flex;gap:.4rem;flex-wrap:wrap;margin-bottom:1.5rem;border-bottom:1px solid var(--border);padding-bottom:.75rem}.admin-tab{padding:.45rem .9rem;border-radius:var(--radius-sm);border:1px solid transparent;background:transparent;color:var(--muted);font:inherit;font-weight:550;font-size:.92rem;cursor:pointer;white-space:nowrap;transition:background .15s,color .15s}.admin-tab:hover{background:var(--surface-2);color:var(--text)}.admin-tab.active{background:var(--brand-primary-soft);border-color:var(--brand-primary-soft);color:var(--brand-primary)}.table{width:100%;margin-top:.5rem;border-collapse:collapse;font-size:.9rem}.table th,.table td{text-align:left;padding:.65rem .75rem;border-bottom:1px solid var(--border);vertical-align:top}.table th{font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);background:var(--surface-2);border-bottom-color:var(--border-strong);white-space:nowrap}.table tbody tr:last-child td{border-bottom:none}.table tbody tr:hover td{background:var(--surface-2)}.row-actions{white-space:nowrap;text-align:right}.insight-form{display:flex;flex-direction:column;gap:.6rem;padding-bottom:.9rem;margin-bottom:.9rem;border-bottom:1px solid var(--border)}.insight-report{display:flex;flex-direction:column;gap:1rem}.insight-head{display:flex;flex-direction:row;align-items:flex-start;justify-content:space-between;gap:1rem;flex-wrap:wrap}.insight-block{min-width:0}.insight-card h3{margin-bottom:.6rem}.insight-card h4{margin:.75rem 0 .4rem;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--muted)}.insight-focus{font-style:italic}.insight-item-title{display:block;margin-bottom:.2rem}.insight-list{margin:0;padding-left:1.2rem}.insight-list li{margin-bottom:.35rem}.pattern-item{padding:.6rem 0;border-bottom:1px solid var(--border)}.pattern-item:last-child{border-bottom:none}.pattern-item p{margin:.25rem 0 0}.badge{display:inline-block;padding:.12rem .55rem;border-radius:999px;font-size:.75rem;font-weight:650;vertical-align:middle;background:var(--surface-2);color:var(--muted);border:1px solid var(--border);white-space:nowrap}.badge-completed{background:var(--status-good-soft);color:var(--status-good-ink);border-color:transparent}.badge-failed{background:var(--status-critical-soft);color:var(--status-critical-ink);border-color:transparent}.badge-running,.badge-pending{background:var(--brand-primary-soft);color:var(--brand-primary);border-color:transparent}.dist-row{display:grid;grid-template-columns:minmax(110px,40%) minmax(0,1fr) 2.5rem;align-items:center;gap:.5rem;margin-bottom:.35rem;font-size:.9rem}.dist-label{min-width:0;overflow-wrap:anywhere}.dist-bar{display:block;height:8px;border-radius:999px;background:var(--surface-3);overflow:hidden}.dist-fill{display:block;height:100%;border-radius:999px;background:var(--brand-primary)}.dist-count{text-align:right;color:var(--muted);font-variant-numeric:tabular-nums}.chips{display:flex;flex-wrap:wrap;gap:.4rem}.chip{padding:.2rem .6rem;border-radius:999px;background:var(--surface-2);border:1px solid var(--border);font-size:.85rem}.chip strong{color:var(--brand-primary)}@media (max-width: 1100px){.coach-grid{grid-template-columns:minmax(0,1fr)}}@media (max-width: 900px){.conversations,.conv-grid,.coach-grid,.grid-2{grid-template-columns:minmax(0,1fr)}.conv-sidebar{position:static}.conv-list{max-height:40vh}.topbar{gap:.75rem;padding:0 1rem}.nav{gap:.15rem;overflow-x:auto;scrollbar-width:none}.nav::-webkit-scrollbar{display:none}.nav-link{padding:.5rem}.nav-label,.btn-label{display:none}.btn-icon{padding:.45rem}.content{padding:1.25rem 1rem 2rem}.table{display:block;overflow-x:auto;white-space:nowrap}.table th,.table td{white-space:normal;min-width:8rem}.field-row{grid-template-columns:minmax(0,1fr)}.login-screen{grid-template-columns:minmax(0,1fr);min-height:100%}.login-aside{padding:1.5rem 1rem}.login-aside-inner{margin:0 auto;gap:1rem}.login-claim{font-size:1.25rem;max-width:none}.login-points{gap:.75rem}.login-main{padding:1.5rem 1rem 2.5rem}.login-card{padding:1.5rem}}@media (max-width: 640px){.login-points,.brand-text,.user-name{display:none}.card{padding:1.1rem}.bubble{max-width:95%}}